Website WELLS FARGO
We’ve helped people go further with their money since our founding by Henry Wells and William Fargo in 1852. With innovative solutions that evolve with the times, we continue to help our customers get ahead.
Wells Fargo is seeking a Teller to join our branch team in the Southeast Phoenix area. This is a customer-focused role where you will be the face of the branch, welcoming customers, handling their daily transactions with absolute accuracy, and making their banking experience smooth and reliable.
What Your Days Will Actually Look Like
- Handle Everyday Transactions: You will accurately process routine financial requests, including cash deposits, withdrawals, loan payments, and check cashing.
- Welcome and Guide Customers: You’ll greet people as they walk in, listen to what they need, and guide them to the quickest solution, whether that’s showing them how to use an in-branch digital tool, helping them yourself, or introducing them to a specialized banker.
- Spot Opportunities to Help: While processing transactions, you’ll chat with customers to understand their everyday financial habits. You’ll introduce helpful Wells Fargo products or digital features at a high level and pass them along to a banker for a deeper conversation.
- Keep Things Secure and Accurate: You will strictly follow bank policies, balance your cash drawer daily, use sound judgment to spot potential fraud or risks, and escalate complex issues when necessary to protect our customers and the bank.
- Team Up with Your Teammates: You’ll collaborate closely with the rest of the branch staff to keep daily operations running smoothly and ensure every customer receives consistent, high-quality care.
Who We Are Looking For
We want a professional, detail-oriented team player who genuinely cares about helping others. To qualify, you should bring:
- Customer Experience: At least 6+ months of experience interacting with customers (this can be from retail, food service, hospitality, military service, or a call center environment).
- Sharp Attention to Detail: Proven experience handling cash, balancing numbers, or working across multiple computer systems in a fast-paced setting where accuracy matters.
- Great Communication Skills: The ability to listen actively, ask smart questions to understand a customer’s needs, and explain simple solutions clearly and warmly.
- A Trustworthy Approach: A well responsible, integrity-driven mindset focused on following procedures, protecting data, and building trust with the public.
What the Role Entails
- This entry-level role is designed to teach you the foundations of retail banking. Wells Fargo backs you with structured training, hands-on coaching, and a clear path toward becoming a premier banker or branch manager.
- Our branches are open on weekends to serve our communities, so your regular work schedule will include Saturdays.
- You must already have the permanent legal right to work in the United States, as this position does not qualify for visa sponsorship.