Brivia Hiring: Remote Client Services Assistant (Advertising)
If you’ve ever stepped foot in the marketing world, or even just watched it from afar,you know that the account management side (what they call atendimento in Brazil) is pure adrenaline. It is fast, chaotic, highly demanding, and requires an absolute masterclass in people skills. That is exactly what makes this open role at Brivia so interesting. They aren’t positioning themselves as just another traditional, old-school ad agency. They call themselves a Creative Smartech, which is a fancy way of saying they sit right at the intersection of wild creativity, deep data analytics, and cutting-edge technology. They just dropped a 100% remote opening for an Advertising Account Assistant. If you are a naturally organized person, love collaborating with different personalities, and want to work for a company that has team members scattered across 90 different cities worldwide (including hubs in Brazil and Lisbon), here is the real, unfiltered reality of this job.
What Your Daily Routine Will Actually Look Like
In the agency ecosystem, the Account Management team is the golden bridge. On one side, you have the corporate client, who is stressed about their budget, their deadlines, and their own bosses. On the other side, you have the internal creative team, the designers, copywriters, and developers who need clear direction to do their best work. You sit right in the middle.
- Translating the Chaos (The Briefing): Clients rarely know how to state exactly what they want. They will throw a messy pile of ideas at you for a new campaign or a website overhaul. Your job is to listen, ask the right questions, and translate that mess into a crystal-clear, structured creative brief for your team. If your brief is sloppy, the creative output will be sloppy. The quality of the work starts with you.
- The Delicate Deadline Dance: You are the ultimate keeper of the project timeline. You have to constantly follow up with designers and copywriters to make sure they are on track, without being annoying about it. You need those files ready in time so you can review them internally before the client’s hard deadline hits. It takes a unique mix of strict project management and diplomatic charm.
- Managing the Feedback Loop: You are the official face of Brivia to the client. When the creative team finishes a beautiful campaign, you are the one who presents it. You will gather the client’s notes, handle their requests for edits, manage their expectations, and make sure they feel completely supported and heard throughout the entire process.
The Reality of the Brivia Culture
The job listing explicitly says they are looking for people who are restless, questioning, and creative. In the real world, that means they don’t want robots who just stamp approval on things. To truly thrive here, you need a few core traits:
- Mental Agility: The martech landscape changes in a heartbeat. A client might completely pivot their strategy on a Tuesday morning, and you need to be the person who figures out a solution calmly, rather than just passing the panic down to the creative team.
- Impeccable Communication: You are talking to corporate executives and creative introverts all day long. Your written and verbal communication needs to be razor-sharp, completely professional, and deeply empathetic.
- Extreme Organization: You will be juggling multiple client accounts and dozens of tiny tasks at the exact same time. If you are the kind of person who easily loses track of unread emails, struggles with messy shared drives, or gets overwhelmed by project tools like Asana, Monday, or Trello, the fast agency rhythm will swallow you up quickly.
Beyond the incredible perk of working completely from home with total geographical freedom, the real value here is the massive upgrade to your resume. Because Brivia operates as a tech-forward smartech, you won’t just be managing boring, standard social media graphics. You will get front-row exposure to how data, strategy, and engineering cross paths with high-impact advertising.
They genuinely value employee autonomy. They aren’t going to micromanage your hours or stare at your status bubble, as long as your client accounts are thriving and your deadlines are met cleanly. If you have the energy for a fast-paced environment and want to build a real career in brand management, update your resume to showcase your organization and communication skills, and get your application into their portal.
To apply for this job please visit bebee.com.