Wells Fargo Is Hiring a Bilingual Mortgage Consultant

Wells Fargo is looking for a Bilingual (Spanish/English) Mortgage Consumer Direct Sales Consultant to join their Consumer Direct Team.

In this role, you will work directly with customers over the phone to guide them through homeownership financing options. You will answer questions about mortgage programs, analyze financial needs, and lock in interest rates. Because this position involves taking applications and negotiating loan terms, you must qualify for and maintain official S.A.F.E. Act registration and meet federal regulatory requirements.

What You Will Do

• Handle Inbound & Outbound Calls: Connect with existing and potential customers to offer Wells Fargo home mortgage products and services.
• Analyze Financial Needs: Chat with clients to understand their financial situations, evaluate home loan options, and recommend the best mortgage programs for them.
• Manage Loan Terms: Guide customers through complex financing scenarios, price out loans, and officially lock in interest rates.
• Coordinate the Process: Work hand in hand with internal processing and fulfillment teams to ensure a smooth mortgage journey from application to closing.
• Multitask on Screen: Effortlessly hold conversational phone calls with clients while simultaneously navigating multiple internal databases and software screens.

What You Need to Know

They want an organized, ethical, and goal-driven seller who can easily explain complex financial steps. You will need:

• Experience: At least 2+ years of experience in Mortgage Consumer Direct Sales, or an equivalent mix of sales training, higher education, or military background.
• Languages: Total bilingual fluency in both Spanish and English (speaking and listening proficiency is required).
• Regulatory Clearance: Ability to successfully pass a criminal and financial background investigation to secure your Nationwide Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act and Regulation Z. (A credit report check is required, though your actual credit score is not part of the score evaluation).
• Skills: Strong time management, a clear phone presence, and past experience explaining financial or banking concepts to the general public.

Schedule & Workspace Logistics

• Work Arrangement: This is a Hybrid schedule. You will work one week on-site at the designated corporate branch office and the following week remotely from home.
• Visa Sponsorship: This position is not eligible for Visa sponsorship.
• Hours of Operation: The site operates Monday–Friday (9:00 am – 7:00 pm) and Saturday (8:30 am – 5:00 pm).
• Your Shift Structure: You will alternate every two weeks between a 9:00 am – 5:30 pm shift and a 10:30 am – 7:00 pm shift. You will also rotate weekend coverage, working a Saturday shift roughly once every four weeks.

How to Apply

If you meet the bilingual requirements and have a background in mortgage sales, you can submit your details directly through Wells Fargo’s official recruitment portal

Note: High-volume banking positions can close early if applicant caps are reached. Ensure your resume explicitly calls out your direct mortgage sales background, familiarity with loan origination, and dual-language capabilities.